Thread: Kindle Voyage - First Impressions
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Old 10-29-2014, 09:59 PM   #736
pghaworth
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Join Date: Feb 2009
Location: The Windmills of My Mind
Device: Clara HD
Quote:
Originally Posted by cct1 View Post
The person I talked to said there was going to be a software fix soon, but that in certain lighting situations this is normal and expected.
#1 Just because they're not replacing doesn't mean you can't take your refund and reorder.
#2 A defect is, in fact, a defect. You can then return the second one as defective via the website, if it has an issue.
#3 This is NOT normal for a Kindle screen, this is simply the party line ATM.
#4 IF this "in certain lighting situations this is normal and expected" were true, they wouldn't be doing a software update to fix it soon.

They must be overwhelmed by returns right now. I didn't stand up for myself with the PW1, I settled, and have regretted it ever since. If you can see it, others can see it, it is a defect and not your lighting.
Last edited by pghaworth; 10-29-2014 at 10:03 PM.
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