Quote:
Originally Posted by birkmaggs
It appears that you can only get a refund within two hours of purchase. Can the app be sideloaded?
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That won't do any good, because it would sideload exactly the same APK you got from google play.
As an experiment, if on your device you go to the google play store, search for "calibre companion", and open the app's page, do you see that it is purchased? If so, then GP knows about it and you should be able to install it from there. If not, then something went wrong. I can't know what, but it usually has something to do with accounts. It also could be that paypal takes time to "confirm" the purchase to google play.
We can issue you a refund, but it will take some time. Please go to
http://www.multipie.co.uk, select "contact us", and use the form to ask for a refund. Please be sure to provide the gmail address of your account. It would be very useful as well to have the purchase transaction number. Once we have that info, and once the transaction appears in what we see, we can process the refund.