Quote:
Originally Posted by Lilly
JeffElkins, my reader battery won't hold charge and also the volume button is loose; I just spoke to Sony support and they decided to replace the reader. I'm mailing it to them tomorrow. What is the best way to remove the PRSCustomizer? I have my contact information in the setting and since the volume button is loose, I was unable to do a hard reset. I saw a Restore Defaults in the Settings menu but nothing happened when I press it and the bookmark button. Since I'm getting a new reader, I need to restore it before I send it back to Sony tomorrow. 
Thanks |
Use the Sony Updater to reflash your 505. Get the updater
HERE. Search the forum for usage instructions. Good luck!