Quote:
Originally Posted by pghaworth
I think it must have been the same one. I was sooooooo impressed with him. He went above and beyond to take care of me and make sure all my issues had been dealt with, including a sucky PW1 - offered a refurb, but it wasn't a deal so I declined.
I made sure I got his name right, and even double-checked, and glad I did. I talked to so many that day that I got him and Chance confused. He corrected me, sent me the usual email, shipping link, etc. and I gave him 5-stars and put a comment that I would give him 10 stars if possible. He was GOOD!
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That's him, then!! Andrew "came to me" in a time of complete darkness. I had lost an afternoon arguing with a few people in India who were driving me nuts... There is an account of the horrors somewhere in this forum. Anyhow, once Andrew got involved, and I could stick with only dealing with one person, the replacements became easier. I ended up keeping three of the ones that were sent to me, so it's not like Amazon did not make any money out of me, and they all sucked to a certain degree,but that was not Andrew's fault.