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Originally Posted by crich70
I heard back from Kobo. Apparently the book in question is in epub3 format and in their words, "Unfortunately the Kobo website does not have the direct download functionality for EPUB3 files at the moment." Whatever that means. I mean are they having some problems with the site? Is it something they just haven't got sorted yet? Or what?
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It simply means that "kepub" books can't be downloaded from the website, as previously stated.
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It does appear in the Kobo app but it's not like I can carry my desktop around with me either.
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But once you've got it in the Kobo app, you can simply import it into Calibre and convert it to a normal ePub. You'll find it in "My Documents\Kobo Content" (or something similar).