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Originally Posted by Drew0020
I mean does Amazon have anyone look at these Kindles? Mine was so obviously two colors. I figure when they make the decision to finally ship the final design they must show that it is ready for consumers? I just don't get how this debacle happens?
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My guess is that at the most each Kindle gets powered ON to make sure it works, but I doubt they would examine each unit's screen. Perhaps they test one out of every so many, say 1 per 1000, but I doubt it. That would take too long, cost too much, and be subjective anyway. Amazon probably finds it less expensive to gamble on quality and replace the units people complain about. I'm pretty sure most of the returned ones will wind up being sold as refurbs even though I doubt they do anything to them other than make sue it powers up and then repackage it.