Hi,
please try to update using MFG tool (it includes latest update):
https://dl.dropboxusercontent.com/u/...fa90c_user.zip
Please try to flash your device using this tool.
Unzip the file above in a new folder. Afterwards do following:
1. switch off your device (press and hold power on button for 10 sec
2. boot it in download mode (press and hold pgdn and pgup buttons of your M96 and press power on. Led blinks once blue, but screen will not change in download mode)
3. connect your device to PC
4. Start MFG Tools from unzipped folder. You should be able to see an HID conform device in list of connected devices. Press Start and wait for installation procedure has been processed.
@
joblack: Our updates are definitive not beta versions. It is just next build with some improvements, fixed discovered bugs and additional functions in reader apps. When the updating process fails by one user of many, it could obviously have other reasons, than updating routine itself. The technique is quite complicated nowadays.