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Old 10-25-2014, 12:22 PM   #518
issybird
o saeclum infacetum
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Posts: 21,452
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Join Date: Oct 2010
Location: New England
Device: Mini, H2O, Glo HD, Aura One, PW4, PW5
I ordered my Fire 6 from Best Buy on October 7; it was on pre-order status with a shipping date of October 21. I had an order at Amazon with a delivery date of October 16, but I figured I could wait an extra week, so I cancelled it. On October 21, I got an email from Best Buy saying my date had been pushed back two days to October 23. OK, slightly annoying but not a big deal.

When I hadn't got a shipping notice by this morning, I went exploring. My order status hadn't updated at all since the inital order. Called them, the canned response said my back order is currently expected to ship as late as November 14. I kept hitting zero until a person picked up and I was told that my status had changed from pre-order to back order on October 18, so they knew that early that my order wouldn't be fulfilled on time.

I'm not a happy camper. I wouldn't have been pleased to learn that they didn't get enough inventory from Amazon to meet their pre-orders, but I'm infuriated that I got an intentionally misleading email on my original ship date which cited my status as pre-order rather than the accurate back order and said in so many words that my order would be delayed by only two days, which was clearly impossible. Also clear is that they make up dates and I'll get it when I get it, and who knows when that will be? In any case, there have been no further communications and I checked my spam folder.

Obviously I'm kicking myself that I didn't let my order with Amazon stand. I know this isn't a big deal in the grand scheme, but I did have plans for it for well before I'll get it now. I'm also a tad concerned about quality control if Amazon has to crank up production rates to meet demand.
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