From what I remember the PW1 never got better. The PW2 corrected many of the issues, but that was a different model.
As far as not complaining, that is a really good way to ensure subsequent models will be just as sucky. I'm convinced that our sticking around to complain forced Amazon to correct the horrible screen on the PW1 when it designed the PW2. Had we kept quiet and just ignored the issues, the PW2 would have been just as bad. But by riding Amazon's case and showing them we were pissed as hell, they had to make changes on the PW2 design. No way I can prove that, but I think it is what happened.
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