Thread: Need help with mark 2 WIFI
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Old 10-23-2014, 07:49 PM   #7
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Kudalufi View Post
Unfortunately I wasn't able to find an image to restore it with. I ended up talking to Kobo again and they replaced the unit with a Kobo Touch. I was actually disappointed because I liked the old unit and it was eminently fixable. But try explaining to an offshore "tech support by checklist" worker that you don't want a new unit, you just want an image so you can fix it yourself.
While I'm sure the support person had no idea what you were talking about, I think it is likely that they wouldn't have an image anywhere that they are allowed to hand out.
Quote:
Needless to say the first thing I did when I got the Touch was to take the back off, take the microSD card out and image it. And a good thing too, because I think I got a refurbished unit and there is something subtly wrong with it. I've had to restore from image twice.
How is it "subtly wrong"?
Quote:
I love the Kobos, but their OS and software is very fragile.
Well, the OS is Linux. The issue is probably the application nickel which is what we see.
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