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An amazon customer rep called me (without me requesting a call) yesterday after seeing my review on their voyage page. They supposedly had a way of getting a replacement to me sooner. I already got a refund when they told me it would take another month to get a replacement. I would had tried a replacement at first but after reading all the reviews and looking at all the pictures I am convinced that many devices (if not all of them) look like this. There is no point in getting a replacement. At least, I am not willing to take that chance. This is the first time I have a customer rep call me, clearly Amazon is on high alert about this.
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