Quote:
Originally Posted by mycurlylocks
I double checked my Amazon account. They never did cancel my order. My replacement is still showing for late November. So apparently the replacements will be shipped after those who placed the first time orders.
I had placed an order with Best Buy... Amazon did not ship them any colors as expected. They are expecting colors in late November now. So they aren't treating business partners any better.
I figure if I have to wait, I'll just wait on Amazon. I cancelled the Best Buy order.
Tried calling Amazon again, they still won't budge on shipping me an ads-free HD 6. I'm not caving in now and paying the extra for ads-free... for me it's a matter of principle. Apparently their customer service is going down hill, the customer no longer has to be satisfied.
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I don't think that is it, I think they just received more orders than they can keep up with. CS has been working with mine trying to get my collections problem fixed on their end. Hopefully they can do it so that I do not have to send mine in because I cannot be without mine for a month. But so far things are working much better. It is even faster and more responsive than befor. But more importantly my collections have stopped doing their disappearing acts, which was quite frustrating.