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I sympathize, William! As I mentioned on the other board, mine is exactly the same. (I also had tons of color hue issues on the PW's too.) It's so disappointing that Amazon cannot get their act together. No excuse for this really and this is supposed to be a premium device. Very sorry you ordered 3 of them only to end up disappointed in each one of them. Have you considered a Kobo H20? Might be worth a try.
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