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Old 10-21-2014, 07:28 PM   #78
JSWolf
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Posts: 80,190
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by Drew0020 View Post
I did. They said I could cancel. Great customer service. And I've purchased over 250 Kindle ebooks...
Cancel the replacement? I would call and ask for a supervisor as that too is unacceptable. The think costs $200 and you get a bad one and then have to wait over a month for a replacement. I would keep at it until they do it right.
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