Quote:
Originally Posted by lkmiller
I just think your account hasn't been switched over to the new system yet. I had no problems until a couple days ago when adding a completely new credit card seemed to break the connection been my cc and the encryption. Switching back to the card that previously worked (which was still in there just not the default) didn't help. And the encryption remains keyed to whatever account info they are now using.
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My recent purchases were with a new CC # that has the same name imprinted on it as my old CC. In the processing of these purchases (all after this thread started) B&N decided to drop my middle initial. This was enough to make it so the unlocking would not work for these purchases, (using the name on the CC) until I corrected my reader and tools to have the name as B&N changed it to.
The files for older purchases/downloads still unlock using the data that was in effect at the time they were downloaded. Once the file is downloaded, no change at B&N's servers or your account, can effect how that file unlocks. The "hash" that is created when you enter the proper data is what the book file needs to unlock the book, it won't unlock with any other than the one it is expecting.
The "Seed" that the reader and the tools need to generate the "Hash", (that is used to unlock the file, if it matches what is in the file) can not be changed for those readers or tools, without loss of the ability to unlock the files. The problem isn't that as they would have to change the code of the readers and the tools, to make it so.
Luck;
Ken