Quote:
Originally Posted by Pierre Menard
At this point it's frankly just insulting to continue to suggest that all these people here, on alf, and elsewhere just don't know how to look up their name on the website.
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It's not meant to be insulting. There's been a lot of confusion in the past, because it isn't always the name on the credit card. Initially, it was purely "name on credit card" and "credit card number" (and - according to my old notes, it's supposed to work with only the last 8 digits of the credit card too).
It's hard to tell sometimes who's a "newbie" and who's a power user, so the first suggestion tends to be - doublecheck the name on your account.
Sort of like telling someone on Windows "did you try a reboot?"