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Old 10-16-2014, 12:59 PM   #1800
Ken Maltby
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Posts: 4,466
Karma: 6900052
Join Date: Dec 2009
Location: The Heart of Texas
Device: Boox Note2, AuraHD, PDA,
Quote:
Originally Posted by SixOfOne View Post
My Aura HD running Koreader is frozen and nothing I try will get it to shut down. It's in suspended mode. Neither the power button nor the manual reset hole at the bottom will turn it off. I've tried both methods with the reader connected to my laptop via the charging cable. I also left it charging for a couple hours to see if that would do anything; didn't work.

For some reason the frontlight turns on and off when I press the power button. But that's all that happens. The same page stays loaded, and it says "suspended" on the screen.

Anything I can do about this other than sending it back to Kobo?
It would not be seen as Kobo's problem, KOreader is not provided by Kobo.
(If you were to decide to send it back, you should remove the koreader folder and do a factory reset first.)

Have you tried a quick flick of the red power slider? That is all that is usually needed, to suspend or return.

Luck;
Ken
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