MobileRead Forums - View Single Post

Josieb1 · 10-16-2014, 03:10 AM

As much as I've had issues with getting a non faulty H20 i do already have a Kobo device, the 6 inch Aura and I really like it. The problem with Kobo is their Customer Service is really bad, everyone knows this and if you buy one you have to accept that Mobileread is for all intents and purposes the customer service. You can't go to Kobo for anything other than basic questions and even then they struggle to answer, I know this from experience.

Some Mobileread members in the USA have ordered from Chapters Indigo rather than Kobo, maybe that's an option for anyone is the US interested in getting a H20? Ask in the Kobo thread for more details.

http://www.chapters.indigo.ca/ereadi...-aura-h20%3aa1

I'm glad I have my Kobo Aura and still really do want a H20, just a bit nervous about ordering another one

10-16-2014, 03:10 AM	#118
Josieb1 Grand Sorcerer Posts: 5,090 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW	As much as I've had issues with getting a non faulty H20 i do already have a Kobo device, the 6 inch Aura and I really like it. The problem with Kobo is their Customer Service is really bad, everyone knows this and if you buy one you have to accept that Mobileread is for all intents and purposes the customer service. You can't go to Kobo for anything other than basic questions and even then they struggle to answer, I know this from experience. Some Mobileread members in the USA have ordered from Chapters Indigo rather than Kobo, maybe that's an option for anyone is the US interested in getting a H20? Ask in the Kobo thread for more details. http://www.chapters.indigo.ca/ereadi...-aura-h20%3aa1 I'm glad I have my Kobo Aura and still really do want a H20, just a bit nervous about ordering another one Last edited by Josieb1; 10-16-2014 at 03:14 AM.