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Old 10-14-2014, 03:20 AM   #16
Josieb1
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Posts: 5,089
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW
Quote:
Originally Posted by cybmole View Post
i agree with all the folk saying get it replaced.

but so that we understand. the area that windows says is corrupt is the area where kobo stores the books & the database stuff. the firmware is on a different partition? and is also in a protected area on the device from where it it restored at factory reset ?

so
1> formatting the drive followed by factory reset is a possible repair route, valid say for an out of warranty device. Sometimes when a drive is formatted and disc-checked, the bad sectors are flagged & the rest of the drive is useable.
2> it is likely that there IS drive corruption ( windows does not usually lie about these things) but its not yet affecting the part of the drive which Kobo is currently using, because the OP can still download & read books ?
3> any such drive shoudl be formatted to what - FAT32 ? or NTFS ?
Tbh I have no idea what part is corrupt. I can do a wifi sync that loads books on to the H20 from my kobo account. I haven't tried to read any but it all looks okay. But when I connect it to the Pc I get the 'You must Format the Disc before you can use it' message.

If I select the Kobo as a hard drive under the Computer section I either get the format message, or this morning when I last tried it I got 'Please Insert Disc into Kobo E' , although it appeared to load drivers and I got the windows message that I always get when I add a new device to the USB.

A factory reset doesn't change any thing and a Kobo ereader that can can't be seen or used by my pc is useless to me.
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