Thread: Kobo H2O, still yellow?
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Old 10-13-2014, 09:40 PM   #54
davidfor
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by jackastor View Post
A long shot, have you thought about it being the Pc rejecting the new replacement H2O due to the fact it bonded closely with the original one? IF that's the case the prognosis is not good. Unless you can convince the Pc that accepting a new H2O is in its best interest.... But then that carries certain risks as well.....
Not likely. With the error Josieb1 has reported, it is the OS reporting there is a problem with the drive partition it sees. If there are problems with the drivers, it usually means the PC doesn't report seeing the device, or can't load the drivers. It doesn't get to the point were it checks the partition. But, it might be worthwhile, if Josieb1 is using a Windows machine, to get USBDeview and use it to delete all the Kobo device/drivers it reports as installed. That won't harm anything, it just means that Windows will report it is installing the driver the next time a Kobo device is plugged in.

I think a factory reset is more likely to fix this. It reformats the partition so hopefully will solve the problem. If that doesn't, then it is probably a problem with the internal memory. In that case, the device should be returned as faulty.
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