Quote:
Originally Posted by Josieb1
Well my replacement arrived, screen was lovely, creamy white and clear. Only problem is I can't actually connect it to Calibre. I get a Format Disc message. I phoned Kobo, and honestly I think I'm better trained than they are, tried a factory reset but even the kobo desktop won't recognise it so I've phoned Argos and asked for a replacement.
Third one, am I a gluten for punishment or just an optimist?

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MR is the place to be educated. The well intentioned folks that try to help on the phone obviously aren't members of this site.
Sorry you're having trouble.