Thread: Kobo H2O, still yellow?
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Old 10-12-2014, 01:48 PM   #21
Josieb1
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Join Date: Nov 2009
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Quote:
Originally Posted by desert dog View Post
Your comment, "mine is nice and white" gives me hope.

My challenge is that I can't view the H2O beforehand as my local independent bookstore does carry Kobo, but not the H2O. The last time I tried Best Buy they wouldn't even let me open the Kobo mini box so that doesn't seem to be an option either.

So I am left to the chance that I get a white screen or I get Kobo's famously mercurial customer service to let me return the unit if it's yellow..

hmmmm.
I spoke to Kobo today and they are telling me that a device can be returned within 30 days without any reason needed. I am actually waiting for them to confirm it in writing as I am not sure I believe them. If I get anything I'll let you know.
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