Quote:
Originally Posted by Lyn2012
I'm very glad to hear you returned it without problem, hopefully WH Smiths will get them in soon and you will be able to see and check in store for yourself.
The Argos rules re data devices seems very generalised and looks to me like they really don't know much about the devices they sell. Not only Kobo but Apple phones and tablets can also be easily reset to factory spec, so it is probable that many other devices can too. It looks as though it is really just an excuse - or total incompetence/ignorance - on their part to justify making it difficult to return items.
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The young girl who served me seemed out of her depth tbh, no doubt she consulted the manager when she took it away. She even asked me if i wanted something else instead
