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Seems like everything's been discussed vis-a-vis returning a device but i'll weight in anyway.
If you buy a kobo h20 (or a kindle, they had faulty screens too remember everyone?) and its not fit for purpose in your eyes (and as its a reading device the screen is quite important!) then surely its deemed as faulty and you as the consumer can return it regardless of what this years student intake at Argos says.
Buying it to try is another matter and one that i personally find a bit odd. Hints of tyre kicking? I'd wait for a demo model in smiths to try, far as i know no other UK seller will probably have them as demo units. Then buy one and if its faulty do the ereader merrygoround until you get a winner. Still enjoying your kobo aura Josie? mines been great.
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