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I had 2 Kobo Wifi readers, 1 Kobo Touch and 1 Kobo Mini. Only firmware problems I had was 1 bad update firmware version with my Kobo touch that was fixed with next update a few weeks later. I never had problems with my Kobo Mini. One warranty return for a Kobo Wifi. All of my other problems with Kobo readers were caused by poorly formatted side loaded public domain books. I never had problems with Kobo books. If I see a Kobo reader in a store and like it I will buy that Kobo Reader. I will not buy one I can not see in person to see if it meets my standards or order one that I might have problems returning after it is delivered and I find it defective.
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