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Old 10-10-2014, 11:00 PM   #2
robko
Wizard
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Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
In answer to your question, YES obviously since I had pre-ordered the H2O.

In answer to your problem, have you tried downgrading your firmware to make sure this is a firmware issue and not a hardware issue? You'll find directions scattered around on how to do this. Even if you do a factory reset and delete the update files before you disconnect from your computer you'd at least end up with whatever base firmware your device has to be able to rule out a hardware issue. If it is a hardware issue that sucks since at 2 years you're out of warranty.
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