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Originally Posted by tubemonkey
Go to SlickDeals and see if your tablets are listed in the accepted tablets list in post 2.
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I don't see them. One is an Augen Gentouch the other is an Eken. I do wish I had read on Slick Deals first though. The 2nd bullet might have helped me.
Quote:
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If the CS Rep does not find your item in either database, the item should be processed as a Recycle. They must choose Recycle -> Tablet -> Other Tablets for the promo to pop up if it's a tablet that's not in their system. Inexperienced employees may process it as a generic Recycle -> Electronics (General) recycle item, in which case the offer will not pop up on their screen. They may also try Recycle -> Tablet -> and not find the manufacturer and deny your request, so they have to choose "Other" if it's not in their system." If their system does not do this, take your item back and try again at a different time or different location.
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I'm not sure if I'm up to going back tomorrow, but I am seriously going to consider it.