Thread: Touch Book I bought - won't open on my Touch
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Old 10-10-2014, 09:12 PM   #13
LibraryCin
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Posts: 53
Karma: 13370
Join Date: Aug 2011
Location: Calgary, Alberta, Canada
Device: Kobo Touch, Kobo Clara BW
Quote:
Originally Posted by jackastor View Post
Factory reset on your kobo to factory default would be in order. And yes that would format and remove all books on your device. Short of that logging in and out of your kobo account on your device would initiate a rebuild of the device data base and repair and corruption that might be on there. If the desktop software is using the sqilt file to indicate the space on the device this is the way to go. Of course factory reset and uninstalling/reinstalling the desktop software would accomplish things as well but allow for a cleaner method.
Jack
Hi, Jack. Thank you. I haven't done anything with the software yet.

So, if I'm understanding you correctly, you are suggesting I do a factory reset AND uninstall/reinstall desktop software? Or are you thinking just a factory reset should fix it all?

Thanks for clarification.
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