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Like you I never liked the button design with metal paint. They show wear on my reader much like wear on old well used furniture or hand tool. But this doesn't really bother me. I am always been glad they kept the buttons. Often I use buttons to turn pages instead of touch screen. Back button is easiest way get out of accidentally zoomed in screen.
Absolute worst control on ereader was Kobo 5 way switch with stiff cover that made page turns difficult and came unglued with no easy fix.
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