Quote:
Originally Posted by Josieb1
At some point WHSmith will get them and they should have demo models in store so at least I can see what one looks like first, plus it's easier to argue with them in store if the screen is disappointing if they have a demo model to hand. Argos is just buying sight unseen, then if you get a problem arguing with the manager as to whether it's a fault or not. Other than that it's ordering direct from Kobo.
The problem with Argos is other members of this forum have been told the opposite of what I have been told, and I got the same thing in two emails and today on chat so really my post is a warning to just be careful.
Basicly if anyone buys an ereader from Argos, especially in store, if they have any reason to wish to return it it's going to be down to the managers discretion only.
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Then patience is a virtue indeed; best to wait it out and sort your misgivings personally
Quote:
Originally Posted by meeera
I've been kinda amazed at what some people think is a perfectly normal way of doing business. I've heard people here talk about ordering two or three different devices at once, just so they can pick the one they like best and return the rest.
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No wonder businesses feel betrayed then, especially if such schemes are commonplace or more prevalent than what majority thinks, and their response to tighten the return policy is more than justified in that case.