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Originally Posted by rhadin
There seems to be running rampant this notion that Amazon is the bookbuyer's best friend when the reality is that Amazon's best friend is Amazon.
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There also seems to be the notion running rampant that Amazon is against authors and publishing houses. In reality, Amazon is a business that sells books (among a plethora of other products); said books coming from authors and publishing houses.
All businesses want to make more money for their stockholders, increase market share and some even want the customers to be satisfied. I am pro-Amazon as long as they satisfy me. They have done this consistently for years - and not just in their ebook ecosystem. They are my first source to check for hardcovers, used books, etc. They are my first source to check for electronics. I never have problems returning items, getting my items quickly in the condition stated or getting assistance when I have questions.
This is a negotiation process that Amazon and Hachette are pursuing. Amazon negotiates numerous contracts that don't make news like this one has. Why does no one question Hachette's negotiation tactics? Are they the bookbuyers best friend? Are they the authors best friend? Or are they a company like all others?
I understand why the NYT is stirring everything up. That is their business after all.