Quote:
Originally Posted by Kim W
This falls under the "+ Discussion" category:
I used my last decent coupon from the contest to get 45% off a $3.99 book. I don't think it was worth the almost $2 I saved since something glitched and the book didn't end up in my library.
After 28 minutes with customer service, I got it straightened out. It was only my own ridiculous persistence that got me the book. The CSR wanted me to email back my receipt and wait 24 to 72 hours for a refund but I insisted she stay on hold with me until she received my receipt and then give me the book and not a store credit because I didn't want to lose the coupon.
I feel both victorious and kind of stupid that I wasted half an hour on less than $2 savings.
|
Hmmm. I had a similar issue with a 45% coupon from the last contest - which was one that someone had posted. It took Customer Care a few days to reply to my email, and I eventually got a refund, buy no mention of replacing the coupon. Hope this is not a sign of anything sinister when it comes to contest coupons ...