Quote:
Originally Posted by Josieb1
We probably do but that only applies if you don't use the item and it can be resold, and has been returned it the same condition it arrives. I was told by Argos that if the H20 showed any sign of being taken out of the box then it couldn't be returned.
It's something to do with it being an electronic item. Tbh I'm not prepared to risk it. One Kobo I took a chance on, two, that's gambling too much.
Ohh and seller never pays return postage, the buyer does.
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Actually, that point about not using the item is not really true at all, you are entitled to use the product just as much as you would if you were in the shop and there are no exceptions for electronic goods, it is more things like perishable or personalised items where exceptions are allowed.
The distance selling regulations stopped earlier this year and got rolled into a more consistent overall policy called the consumer contracts regulations:
http://www.which.co.uk/consumer-righ...ts-regulations