[Josieb1]

Another thing no one ever really compares is risk free buying. I have multiple Kindles and I've had lots of replacements over the years and I know I can buy a Kindle worry free from Amazon. If I don't like it out of the box it can be returned to Amazon, if I don't like the screen, the fonts, the margins, it doesn't matter it can go back.

Now Kobo's. That's a totally different risk here in the UK. I have no retailer I can buy from here that will accept a return for anything other than an obvious fault. If I don't like the colour of the screen, tough, live with it. Unless I can show a specific noticeable fault I have to keep it.

Yes I like my Kobo Aura, but I have pin pricks, tiny ones, I lived with them rather than risk a replacement (yes that was my option, no refund just a replacement) that might be worse. I'd love the H20 but I'm already seeing reports of dead pixels, yellow screens and flaky software. I can't buy a Kobo risk free, it's buyers pot luck over here. We only have three sellers. Kobo themselves, WHSmith (which is where I got my Aura) or Argos. I have no idea if Kobo have a returns policy if you don't like the device. WHSmith won't take it back and neither will Argos. Screens are very subjective, you can dislike a screen on a device but not actually have a fault.

At least with Amazon I know I can use the device for a few days, weeks even, and still send it back if I don't think it's worth the money. I can't do that with any other ereader on the market.