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Old 10-03-2014, 08:35 PM   #158
Montana Harper
book geek (she/her)
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Posts: 116
Karma: 2029154
Join Date: Sep 2013
Location: Pacific Northwest
Device: iPhone 16 Pro Max, Kindle Paperwhite (10th gen)
Quote:
Originally Posted by Philantrop View Post
Let me quote from the very first post in this thread:

- Open iTunes Preferences (OS X and Windows). In the Devices section, enable the checkbox Prevent iPods, iPhones, and iPads from syncing automatically. Close iTunes.
- Disconnect all iDevices from your computer before installing or updating the plugin.

You guys did both, right?
Yep. I've never allowed my devices to sync automatically, and I only connect them to the computer when I'm actively doing a transfer or a sync.

Is there a debug log you want me to turn on and/or send you?
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