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Just a quick post in Booxter's defence. Whilst this one was clearly messed up, probably partly due to his holidays, I don't think this is typical. He is now doing the right thing, though even a gruding apology would have been appropriate. I have so far found him good to deal with and looking at the T68 threads in which he has participated I think that he is usually responsive. The fact that he is on Mobileread and participates does show some degree of commitment.
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