[violaine]

Hi everybody

I already apologize for my future errors, because I'm french. I've got my Glo since 1 and a half year, and everything was OK. I use generally Calibre to add new book on my Glo.

2 weeks ago I've bought an ebook on the kobostore. To upload this book on my glo, I had to reactivate my account on kobo. The computer tells me that I couldn't go anymore without updating my kobo. I've made the update and the glo freeze and the update freeze. Since each time I try to connect my glo via the usb system, the glo isn't anymore recognize.
I've tried to uninstall and reinstall the kobo desktop.
I've even made a factory reset of my glo. The funny thing is just after the reset when connecting on the usb port before installing the kobo, I have been able to add book through Calibre, but then after trying to install kobo in order to be able to read on the glo. The system ask me to connect the reader and have never been able to detect it since.
Finally I've been able to install kobo through the wifi and what's funny the ebooks I did put through Calibre are on my glo...........

I've tried several time on several days, tried again to uninstall and reinstall the kobo desktop nothing to do. Each time I connect my glo through the usb port, it said connected and in charge, but the computer don't see anything on the glo, and ask me to format the new disk........

Could anyone help me to solve the problem because it will be quite long to add new book on the glo if I have each time to go through a factory reset and wifi installation.

I have Vista on my computer.

The technical datas on my glo :
Logiciel 3.8.0 (O48bbobo71, 22/08/2014)
Serial number : [Deleted - MODERATOR]

And I live in France.

Thanks in advance