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Well I was charged yesterday (monday), did not get any shipping info, waited until today (tuesday) in the evening to contact Kobo.
My H20 -should- ship tomorrow but might not. I do have to say I was expecting worse CS from all I've read. I tried the webform and never got anywhere, I then told them to call me and never got a call, finally I just called them and while there was a wait I was helped and the guy seemed fairly knowledgeable about what was going on.
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