Thread: a Problem with a Kobo book purchase
View Single Post
Old 09-29-2014, 05:02 PM   #58
crich70
Grand Sorcerer
crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.crich70 ought to be getting tired of karma fortunes by now.
 
crich70's Avatar
 
Posts: 11,310
Karma: 43993832
Join Date: Feb 2010
Location: Monroe Wisconsin
Device: K3, Kindle Paperwhite, Calibre, and Mobipocket for Pc (netbook)
I finally did hear back from Kobo.
Quote:
I can offer you two options:
- I can refund all three charges. You can then purchase the books once more. I can provide you a new promo code for this. That way the books will show in your purchase history.
- I can refund two charges and you can keep the books as they are.
I'm choosing the latter as I had no problem with being charged for the books themselves, just with the issue of being charged thrice due to some glitch in the purchase itself.
crich70 is offline   Reply With Quote