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Originally Posted by snape
Success! Both of my recently purchased books have now been unlocked. It took several communications with Kobo and one customer service survey outlining the problem (and all I had done to correct it) but I now finally have access to my purchased content.
@crich70 - Here's to hoping your access/refund issues are worked out soon!
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Thanks. The access problems are though I'm still waiting for them to reply to my latest email about the over charge. Why the author split his book into 5 parts I don't know but parts 1-3 are free and parts 4-5 were .99 a piece. They still have that problem and the problem I had with "Wings of Fantasy" mixed together though. I got that sorted out and I cancelled the pre-order (which was overdue by 3 weeks). $3.26 isn't a lot of money but it was an overcharge.