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I don't think most people are looking at or expect a legal solution. Most people just click through without reading terms and conditions. Most of the time they are bound by them. However, in most Western Countries at least these contracts are subject to various consumer laws and laws re unconscionable conduct and the like. I'm not saying that those laws will necessarily apply here, but it is certainly open for people to complain to their local consumer authorities if they get no satisfaction from Barnes and Noble.
At the end of the day there should be few people seriously affected in relation to past purchases as there is even now time to download these books and back them up. If it is a problem with future purchases then there are alternatives.
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