[Eric Carroll]

Originally Posted by Nate the great

They say they're going to fix it:



http://the-digital-reader.com/2014/0...ownload-issue/

Interesting. Kobo customer service sure is not aware of that. Too bad, this is a good answer.

Note the commentary in this article is exactly what I experienced. So the customer service script needs to be changed if this is actually the answer.

Kobo CS has described this issue not as a problem but as a feature. According to second hand reports from several sources, the reason people cannot download the ebooks is that they are Epub3 format.

There has been no pattern to the ebooks that are afflicted, with both DRMed ebooks and even DRM-free titles from Tor Books blocked from being downloaded at Kobo but still readily downloadable at other ebookstores.

Thanks for the link. This response from Kobo comes two days after I posted this item and cites exactly the same book, so its hot off the press.

Hey cool: this article from the Dear Author blog cites this thread!