They unlocked the other but I think there has been some mis-communication somewhere. I got this in my email:
Quote:
Hello Charles,
We are contacting you from Tier 2 Kobo Customer Care Refunds.
We are are sorry to hear that "The Island: The Final Chapters" appears locked on your account.
However, we are glad to hear that you were able to sort out the charges made so no refund is needed.
We have unlocked "The Island: The Final Chapters" for you.
Please sync your library and let us know if you can access the book.
Thank you,
The Kobo Team
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I was charged $1.63 (3) three times for a total of $4.89 or $3.26 more than the two books cost together with one of them being only .64 with a coupon (.64+.99 =$1.63 not $4.89) so how they figure no refund is needed I don't pretend to understand. It's tempting to ask when they will begin 1st grade and start learning some basic math.