My PRS 350 died mid-book...seized up and has been sitting on the same screen for the past month or so...nothing but the 'infinity' ciruclar arrows in centre screen and 'loading' displayed at the bottom. It won't recognise the charger, the PC, nothing. So, I can't reset, or default anything. I've had it since new (about 3 years) at a cost of around $350AU, and it was far from capacity when it was working. I've been in touch with Sony 'Customer Service'...what an oxymoron THAT is! No help whatsoever. Any ideas? Can it be saved, or do I chuck it? Very frustrating. Of course my books are in my reader library on the desktop, thankfully, but still.... Any advice, or just someone to endorse chucking it, would be appreciated!
Cheers!