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Originally Posted by davidfor
Lets see, if you supply an DOC file to Smashwords, it get heavily modified to produce the epub or other formats they support. And Amazon is doing the same thing. So, what's the difference for Kobo? All they are doing is taking an import and changing it to the format that they support.
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The problem here is that Kobo took the eBook business from Sony. I have a T1. My T1 does not handle kepub and its DRM at all. Now because Kobo took over from Sony, you would think the eBooks they sell would all be in ePub. But they are not. And that's the problem. The listings for the eBooks do not tell you what format you get. Many people won't have a clue how to figure this out. So they buy and get a kepub that they have no idea what to do with even if it has no DRM. They don't have the Desktop program installed and even if they did, they'd not have a clue from there after it was downloaded. This is more serious then you think. It;s going to get people to leave Kobo when they end up buying kepub instead of ePub.
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Of course, the problem for Kobo is that there are a lot more people out there buying books than have Kobo devices or the apps. Not supplying a more widely supported format is shooting themselves in the foot. That means that all those other readers out there have no reason to come to the Kobo shop and buy books from them. That's a mistake for Kobo and they should fix.
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Another thing is I should not have to jump through hoops to get any eBooks purchased from Kobo onto my T1. It is a process that's can be a real hassle, one that I should not have to go through. Also there are a lot of people that can't do it at all and would just be pissed that the eBook just bought cannot be read.