Quote:
Originally Posted by crich70
They unlocked one of them for me after I wrote them an email about how I was charged for them even though they had no record of the sale for some reason. There was an error in the buying process.
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That's a step in the right direction, at least.
It sounds like you and I ran into the same purchasing problem. I never got a receipt from Kobo for the 2 books I ordered so they told me I would need to prove the purchase actually happened. I sent over my PayPal receipts but have heard nothing further from them. Looks like I may be stuck disputing the charges with PayPal if Kobo doesn't resolve the situation. What a pain.
