MobileRead Forums - View Single Post - John Scalzi Lock-In not downloadable in epub format

Eric Carroll · 09-24-2014, 11:59 PM

John Scalzi is an author I love, and supports the DRM free movement.

His new book Lock-In listing specifically claims the book is in "DRM free" format as I expected.

But when I bought it, there was no Download epub button.

In talking to customer support they claimed this was due to it being an epub3 format.

When I challenged them on the DRM free point, they claimed it was the "new epub3 format", and that "epub3 format does not support download or sideloading".

I think this is bafflegab from customer service. I see no technical reason epub3 cannot be sideloaded. I demanded a refund as a result. Customer service told me to look for the blackberry icon to confirm Adobe DRM format download capability (even though this title is supposed to be DRM free).

Historically no download button meant kepub format (and a fast demand for refund from me).

Does anyone know what is actually going on here? Why is a DRM free book not available for epub download?

09-24-2014, 11:59 PM	#1
Eric Carroll Member Posts: 19 Karma: 81550 Join Date: May 2010 Device: Kobo Touch, Kobo Glo, Nexus 7	John Scalzi Lock-In not downloadable in epub format John Scalzi is an author I love, and supports the DRM free movement. His new book Lock-In listing specifically claims the book is in "DRM free" format as I expected. But when I bought it, there was no Download epub button. In talking to customer support they claimed this was due to it being an epub3 format. When I challenged them on the DRM free point, they claimed it was the "new epub3 format", and that "epub3 format does not support download or sideloading". I think this is bafflegab from customer service. I see no technical reason epub3 cannot be sideloaded. I demanded a refund as a result. Customer service told me to look for the blackberry icon to confirm Adobe DRM format download capability (even though this title is supposed to be DRM free). Historically no download button meant kepub format (and a fast demand for refund from me). Does anyone know what is actually going on here? Why is a DRM free book not available for epub download? Last edited by Eric Carroll; 09-25-2014 at 12:03 AM.