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JSWolf · 09-23-2014, 08:51 PM

I would contact Kobo again and ask for a replacement. It's unacceptable to get a poor replacement. You paid for a wirking unit and working you should get.

My mother's Sony Reader PRS-600 had one of the faulty screens made by LG that did not work in sunlight. Sony sent a replacement and the screen was of lesser contrast. I then called Sony again to request yet another replacement because what they sent the first time was not acceptable.

09-23-2014, 08:51 PM	#2
JSWolf Resident Curmudgeon Posts: 80,782 Karma: 150249619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	I would contact Kobo again and ask for a replacement. It's unacceptable to get a poor replacement. You paid for a wirking unit and working you should get. My mother's Sony Reader PRS-600 had one of the faulty screens made by LG that did not work in sunlight. Sony sent a replacement and the screen was of lesser contrast. I then called Sony again to request yet another replacement because what they sent the first time was not acceptable.