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I would contact Kobo again and ask for a replacement. It's unacceptable to get a poor replacement. You paid for a wirking unit and working you should get.
My mother's Sony Reader PRS-600 had one of the faulty screens made by LG that did not work in sunlight. Sony sent a replacement and the screen was of lesser contrast. I then called Sony again to request yet another replacement because what they sent the first time was not acceptable.
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