Quote:
Originally Posted by snape
Good to know. I'll not be trying again (I was worried the purchase would be processed multiple times, and your experience bears that out) so hopefully this works and my books actually show up. If not, I'll write off Kobo as a vendor and be done with it. I've already had issues with them in the past and I'm really only initiating these 2 purchases to take advantage of the BPH settlement credit I have with them.
I'll be curious to hear how/when your issues are resolved.
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To be fair I have had some problems before and they have sorted it out. And the amount charged isn't large. I used a coupon and each charge is only $1.63 though that adds up a little bit. I'm hoping they will get back to me and refund the over charge (or at least give me credit if that isn't possible) and of course access to the two books.