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Old 09-22-2014, 12:58 PM   #11
snape
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Posts: 111
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Join Date: Feb 2009
Device: Current: PRS-350, Kindle PW // Previous: PRS-505, Kindle 1, Kindle 2
Quote:
Originally Posted by crich70 View Post
I bought two books there last Thursday. I got an error please try again message and I tried twice more. The funds were deducted (three times) and the books haven't yet appeared in my purchases. I sent off an email to them that same day and have yet to hear back (due to the weekend I hope).
Good to know. I'll not be trying again (I was worried the purchase would be processed multiple times, and your experience bears that out) so hopefully this works and my books actually show up. If not, I'll write off Kobo as a vendor and be done with it. I've already had issues with them in the past and I'm really only initiating these 2 purchases to take advantage of the BPH settlement credit I have with them.

I'll be curious to hear how/when your issues are resolved.

Edited: I just checked my PayPal account and, despite my diligence in going through the purchase process only once for each book, the pending charges from Kobo each appear twice.

Last edited by snape; 09-22-2014 at 01:06 PM.
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